Pauline C. Johnson

As Managing Director, Operations & Human Resources for Westcourt Capital Corporation, Pauline’s responsibilities include back-office operations, IT systems integration and human resources. She is also responsible for developing and implementing business initiatives and process improvements that enhance operational efficiencies and improve the client experience.

Before joining Westcourt Capital, Pauline was Vice President of Operations at BridgePoint Financial responsible for improving the overall efficiency and quality of the company’s operations across its various business lines through employee coaching, process optimization, the introduction of new systems and systems improvements.

Prior to that, Pauline was the Director of Client Administration for Gluskin Sheff + Associates where she had the overall accountability for client administration activities related to client-onboarding, transaction processing, and delivery of client report and tax mailings.

Pauline has also held management positions with Mackenzie Financial, IFDS and Invesco where she led various mutual fund teams while implementing quality and productivity initiatives to enhance performance.

Pauline has earned a Post-Graduate Immigration Law Practitioner (High Honours) Diploma from Seneca College and a Legal Administration Diploma from Centennial College.